FAQs

Fireplace Etc

Have a fireplace-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • What is a direct‑vent fireplace?

    A direct vent fireplace is a highly efficient, sealed combustion system that represents a major advancement in modern fireplaces. Unlike traditional open-hearth systems that rely on indoor air, a direct vent unit draws its fresh air for combustion from outside the home and vents all exhaust gases back outdoors through a dedicated dual-chamber pipe. This completely sealed design ensures that indoor air quality is never compromised and prevents the heat loss commonly associated with standard chimneys.

    Because these fireplaces do not require a vertical masonry chimney, they offer incredible installation flexibility and can be vented through a side wall or the roof. This makes them an ideal energy-efficient heating solution for nearly any area of the home, including basements, bedrooms, and newer constructions where a traditional chimney may not be present.
  • What are BTUs, and why do they matter for my home?

    BTU stands for British Thermal Unit, which is the standard measure of heat energy produced by fireplaces. In simple terms, the BTU rating tells you the total heat output of a specific unit; a higher rating indicates a greater capacity to warm a space. When selecting from various fireplaces, understanding the BTU output is essential for ensuring your room remains comfortable without becoming overheated.

    The ideal rating for your home depends on several factors, including the square footage of the room, your ceiling height, and whether you intend for the unit to be a primary heat source or simply a decorative feature for ambiance. At Fireplace Etc, we help you calculate the perfect BTU range to ensure your new installation provides efficient warmth tailored to your specific living environment.
  • Will a gas fireplace operate during a power failure?

    Yes, one of the primary advantages of gas fireplaces is their ability to provide heat even when the electricity goes out. Most modern units are designed with a standing pilot light or a battery backup system that allows the burner to ignite and provide radiant heat during a power outage. While the core heating element remains functional, it is important to note that secondary features such as electric blowers, certain remote controls, and illuminated accent lighting will typically not operate without power.

    By choosing from our selection of high-performance fireplaces, you can ensure your home stays warm and comfortable regardless of the weather or grid conditions. If you are unsure about your specific model's backup capabilities, the team at Fireplace Etc can help you identify your ignition type or install a battery backup kit for added peace of mind.
  • What is the cost of heating with a gas fireplace?

    The cost of operating a gas unit is influenced by local utility rates, the specific BTU rating of the model, and your individual usage habits, but generally, modern fireplaces serve as a highly cost-effective supplemental heat source. Because they allow for "zone heating"—warming only the room you are currently using rather than the entire house—they can significantly reduce your overall monthly heating bill.

    On average, running one of these fireplaces intermittently may cost only a few dollars per day, making it an affordable alternative to traditional central heating systems.
  • Can I use vented gas logs in a stove, fireplace, or coal‑burning fireplace?

    Vented gas logs are specifically engineered for installation within a traditional wood-burning fireplace that features a fully functional, open chimney. Because they produce exhaust similar to a real wood fire, they are generally not compatible with stoves or coal-burning units unless the manufacturer provides explicit approval for such a setup.

    If you are looking to upgrade an existing masonry structure but a standard log set isn't a fit, fireplace inserts often provide a safer and more efficient alternative by retrofitting directly into your current opening. Before moving forward with any installation, it is critical to verify the compatibility of your venting system; our team at Fireplace Etc provides comprehensive fireplace service to inspect your chimney and help you choose the right logs or inserts for your specific home. Using the correct equipment ensures your fireplaces operate safely while delivering the aesthetic and warmth you expect.
  • I am remodeling my basement—should I choose direct-vent or vent‑free?

    For a basement remodel, air quality and moisture control are the most critical factors to consider. At Fireplace Etc, we generally recommend a direct vent system over vent-free options for below-grade spaces to ensure the healthiest living environment.

    A direct vent unit is a completely sealed system that draws fresh air from outdoors and exhausts all combustion byproducts—including carbon monoxide and water vapor—directly back outside. This is particularly important in basements, which often have less natural ventilation than upper floors. By using fireplaces with this technology, you avoid adding extra humidity to a space that may already be prone to dampness.

    In contrast, vent-free units are designed to operate without a chimney or flue, meaning they release all heat and combustion byproducts into the room. While they are 99% efficient, they can occasionally produce odors and significantly increase indoor humidity, which may lead to mildew issues in an enclosed basement. If you are replacing an old, drafty unit or upgrading an existing hearth, high-efficiency fireplace inserts can provide the same sealed-system benefits as a direct vent fireplace.
  • Do you offer professional fireplace installation and service?

    Yes, Fireplace Etc provides comprehensive professional installation, maintenance, and expert fireplace service to ensure your system operates with maximum safety and efficiency. Our factory-trained technicians are experienced in the precise requirements of modern fireplaces, from structural framing and gas line connections to proper venting through walls or roofs. We adhere strictly to all local building codes and manufacturer guidelines to guarantee a flawless setup that protects your home and your warranty.
  • Are fireplaces safe for homes with kids or pets?

    Yes, modern fireplaces are engineered with advanced safety features specifically designed to protect every member of your family. Most current gas models come standard with protective mesh safety screens and sealed glass fronts that prevent direct contact with the burner, while some even offer "cool-touch" technology to reduce surface temperatures. At Fireplace Etc, we prioritize safety during every installation and fireplace service appointment, ensuring that all barriers and guards are properly fitted to provide maximum protection for curious hands and paws.

    If you are updating an older, open-hearth system, we often recommend installing modern fireplace inserts, as they provide a much higher level of security and controlled heating than traditional open flames. By combining high-quality products with professional oversight, you can enjoy the warmth and ambiance of your home with total peace of mind.
  • Do I need a chimney for a gas or electric fireplace?

    One of the greatest advantages of modern fireplaces is that they no longer require a traditional masonry chimney to function safely and effectively. For gas installations, you have several options: direct-vent units use a specialized pipe to vent through a wall or roof, while vent-free models require no external venting at all. If you have an existing but non-functional chimney, we can often install high-efficiency fireplace inserts that utilize the old structure as a housing for a brand-new, modern system.

    Electric models are even more flexible, requiring no venting whatsoever—simply a standard electrical outlet—making them the easiest choice for apartments or rooms where venting isn't an option. Regardless of the model you choose, Fireplace Etc provides the expert fireplace service needed to evaluate your home's structure and ensure your new unit is installed with the proper ventilation for your specific layout.
  • What is a Fireplace Insert?

    A fireplace insert is a sealed heating unit designed to be installed inside an existing masonry or prefabricated fireplace. It improves efficiency, provides more consistent heat, and reduces heat loss compared to a traditional open fireplace. Inserts can run on gas, electric, wood, or pellet fuel, giving homeowners flexible options based on their heating needs and setup.